A：COOLIFY is a technology company dedicated to creating innovative and high-performance cooling solutions for gamers. Our flagship product, the Holo Fan, integrates a hologram projection device to enhance your gaming experience.
A：COOLIFY has offices in Taiwan, the US, and China.
A：You can purchase COOLIFY products directly from our online website or through authorized retailers listed on our website.
A：We offer a 30-day return policy on all COOLIFY products. For more details, please visit our Return Policy page.
A：You can reach our support team via email at support@coolifycool.com, by phone at (510) 498-8888, or through our Live Chat feature available on the website.
A：COOLIFY products come with a one-year warranty. For more information on what is covered, please visit our Warranty Information page.
A：We are always looking for exciting partnership opportunities. If you’re interested in collaborating with COOLIFY, please reach out to us at support@coolifycool.com.
A：We love working with influencers and KOLs. If you’re interested in collaborating, please contact us at support@coolifycool.com.
A：If you’re interested in purchasing COOLIFY products in bulk or establishing a B2B relationship, please contact our sales team at support@coolifycool.com. We offer customized solutions and pricing for business clients.
A：Our products are designed to be compatible with most gaming systems. Please check the product specifications on our website for detailed compatibility information.
A：Yes, COOLIFY provides OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. If you’re interested in customizing or developing cooling solutions under your own brand, please contact us at support@coolifycool.com for more information on our OEM/ODM capabilities.
A：If you’re interested in joining our team, please contact us at support@coolifycool.com.
A：We value your feedback! Please share your thoughts with us by filling out our Feedback Form.
A：The Holo Fan is our flagship product, a state-of-the-art cooling fan that incorporates a hologram projection device. It’s designed to provide superior cooling performance while adding a unique visual element to your gaming setup.
A：Setting up your holo fan is easy. Refer to the product manual included in the package or visit our user guide for detailed instructions.
A：We offer a 1-year warranty for the Holo Fan, and check here.
If you have any issues with the chair outside of warranty, feel free to send us a ticket anyway through.
※so we can check if there are any solutions to the problems.
A：If your Holo Fan isn’t displaying images correctly (e.g., the image turns on and off or no image is displayed at all), it may be due to compatibility issues with the default controlling apps on your PC. To resolve this, please follow these steps：
A：For Android users, the connection process might take a bit longer than expected. Please make sure to wait for the message “HOLO_XXXXXX has no internet access. Stay Connected?” to appear on your phone. Once you see this notice, tap “Yes” to stay connected. After that, your phone should successfully connect to the Holo Fan.
A：HOLO FAN supports various file formats, including mp4, png, mov & jpg; gif & avi files are not supported.
* If you still have questions about your product, feel free to contact us .
